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FAQ - Cocendo Ecosystem

Cocendo is a coalition loyalty and marketing platform that turns everyday commerce into a sustainable engine for student and family support. It uses the Pre‑Funded Advertising Model (PFAM) to align merchant and brand marketing budgets with measurable community impact.

Cocendo operates the commercial engine. The Gordon L. Diewert Foundation (Diewert.org) administers all voucher programs, maintains direction & control, and ensures CRA compliance.

No. Cocendo is a Canadian corporation. Diewert.org is the registered charity. Cocendo generates Charity Points; Diewert.org converts them into vouchers.

Merchants

No. Enrollment is free. Merchants pay only when Cocendo delivers measurable traffic.

Each Cocendo‑driven transaction includes a $1.50 fee:

  • $1.00 → remitted to Diewert.org for voucher programs

  • $0.50 → Cocendo operations

Cocendo directs coalition loyalty traffic to your store, offering discounts for first‑time and repeat visits, plus coalition loyalty rewards.

The Charity Bank pools unused points and directs concentrated spending events to merchants, creating guaranteed traffic.

Unredeemed points convert into Charity Points, fueling voucher programs and coalition spending.

Merchants receive a share of brand product placement and marketplace revenue, strengthening local economies.

Minimal. Merchants pay only for delivered traffic. Cocendo manages compliance, reporting, and administration.

Brands

Yes. PFAM campaigns can be directed to campuses, regions, or voucher families.

Every PFAM dollar, Charity Point, and voucher is tracked and reported, providing transparent ESG metrics.

Consumers & Students

Shop at Cocendo merchants. Earn discounts and points automatically.

No. Participation is free.

They convert into Charity Points, funding voucher programs.

: Diewert.org issues authorization‑only vouchers for food, health, transit, pets, and essentials.

Yes. Cocendo provides transparent reporting dashboards.

Gift Cards

Cocendo gift cards that include personalization options and generate Charity Points through processing fees.

Yes, after a set period. Expired balances convert into Charity Points.

They are converted into Charity Points, fueling voucher programs.

Privacy & Data

Account details, transaction data, and usage metrics — only as needed to operate the platform.

No. Cocendo does not sell personal information.

 Email: contact@cocendo.com | Address: 127 3rd St W, North Vancouver, BC V7M 1E7, Canada

Charitable programs supported by the Cocendo Social Engine™ are delivered in partnership with the Gordon L. Diewert Foundation.
Learn more about our charitable partner

Support: +1 778-863-0311 | Email: contact@cocendo.com

© 2026 Cocendo Social Engine™. All rights reserved.