Join Cocendo’s Founding Phase! We’re signing up our first wave of merchants and partners. Pledge your support today to help launch a movement where every purchase feeds a student. Make a Donation Now
Join Cocendo’s Founding Phase! We’re signing up our first wave of merchants and partners. Pledge your support today to help launch a movement where every purchase feeds a student. Make a Donation Now
These Terms of Service (“Terms”) govern access to and use of the Cocendo platform, including the website, apps, loyalty programs, rewards systems, and related tools (collectively, the “Services”).
The Services are operated by Cocendo Social Engine Inc. (“Cocendo”, “we”, “us”, “our”), a Canadian corporation providing a coalition loyalty and marketing platform connecting merchants, brands, institutions, consumers, and charities.
By using the Services or participating in any Cocendo program, you agree to these Terms. If you do not agree, you must not use the Services.
Retailers and service providers participating in Cocendo’s coalition loyalty and coupon programs.
Organizations purchasing points, advertising, or product placements.
Universities, colleges, and schools collaborating with Cocendo to support students.
Individuals using the Services, including earning or redeeming points, coupons, or gift cards.
If a signed commercial agreement conflicts with these Terms, the signed agreement prevails.
You may use the Services only if:
Cocendo may require identity or business verification.
To access certain features, you must create an account and provide accurate information.
You agree to:
You are responsible for all activity under your account.
Earned by consumers through spending or engagement; redeemable for discounts or benefits.
Dedicated to food‑security programs; may come from merchant fees, brand purchases, or breakage.
A pooled fund of Charity Points used to direct targeted spending and food‑security support.
Points have no cash value and are not financial products.
Merchant‑funded discounts may include:
Cocendo does not fund discounts.
Merchant enrollment is free. Merchants must honor all active Cocendo discounts.
For each eligible transaction involving a Cocendo benefit:
Merchants must:
Merchants are responsible for their own products and services.
Cocendo may share:
Details appear in merchant dashboards or agreements.
Brands may purchase points (e.g., 1.5¢ each):
Brands may pay for product placement. Cocendo may share fees with merchants.
Cocendo offers standard and personalized gift cards.
Gift card terms appear at purchase.
Rules vary by campaign or merchant.
Points may expire (e.g., after 90 days). Notice provided where required.
Expired points may convert to Charity Points and support food‑security programs.
Institutions may partner with Cocendo but do not manage charitable funds. Reporting is subject to privacy laws.
You must not:
Cocendo may suspend or terminate access for violations.
All content and software are owned by Cocendo or licensors. You receive a limited license to use the Services.
By submitting content, you grant Cocendo a license to use it for service and marketing purposes, subject to privacy laws.
Cocendo is not responsible for third‑party websites or payment processors.
Personal information is handled according to Cocendo’s Privacy Policy, aligned with PIPEDA and applicable laws.
The Services are provided “as is” without warranties. Cocendo does not guarantee specific outcomes.
Cocendo is not liable for indirect or consequential damages. Total liability is limited to the greater of:
You agree to indemnify Cocendo and Diewert.org for violations of these Terms or misuse of the Services.
Cocendo may suspend or terminate access at any time. You may terminate your account at any time.
These Terms are governed by the laws of British Columbia and Canada.
Cocendo may update these Terms. Continued use constitutes acceptance.
Cocendo Social Engine Inc. Email: contact@cocendo.com Address: 127 3rd St W, North Vancouver, BC V7M 1E7
